Is the Desktop Dead?

Sounding the desktop death knell as mobile devices edge them out of the market

In the past, a cost chasm separated the laptops from the desktop. Mobility, it seemed, came at a price. Businesses opted to buy the more pricy laptops for those who needed it most, furnishing the rest with the more reasonably priced desktops. The dropping prices of laptops reduced the gap in price to a mere $50. A mere $50 it seems, that most companies are finding it easier to justify.

It’s not just the competitive pricing that’s contributing to the untimely demise of the desktop; a growing trend to bring your own device to work (BYOD) has seen companies save on hardware costs as employees prefer to utilize their own devices instead of the trusty old desktop. Cloud technology provides centralized functionality that helps to promote the use of personal devices such as tablets, smartphones and laptops.

This year’s sales figures reflect the changing landscape with laptops taking 68% of the market, up from previous years which saw a more even 50/50 split. There are several inherent advantages to owning a laptop:

  • Mobility: the smaller, thinner and lighter the laptop gets, the more portable they become
  • They take up less desk space
  • Increased productivity as employees are able to take them home to work
  • Negates the need to work late at the office which increases employee satisfaction
  • Telecommuting is possible as the employee does not need a computer at home and at the office

The laptop is not the only device that is giving the desktop a run for its money. Tablet sales increased by 150% over the last quarter, making it one of the fastest growing hardware markets in the business. Microsoft will be developing Office applications for the iPad which will bolster support for this emerging technology. Cloud technology negates the need for large software purchases or large volumes of information to be stored in giant desktop hard drives.

It’s not only the emerging technologies that threaten the denizens of the desk; it’s also their old nemesis, the Apple Mac. Apple Mac sales have increased by 20.7% while desktop sales dropped by 5.9% overall. This means that Apple managed to take a large bite out of the PC pie. Those who love their desktops need not fear. The good old desktop isn’t dead just yet. It still has its advantages over the new devices which include:

  • Large screens which are important for those who spend lots of time on the computer and like to see all the little details
  • Ergonomics; good office chairs and desktops are far more comfortable than hunching over a laptop
  • Storage on a desktop can’t be beat
  • Typing on a real keyboard is much easier than a laptop’s often cramped keyboard can afford

It seems the days of the desktop dominance are numbered, so enjoy them while you can.

Cloud Computing for Small Business

Should you move your small business to a cloud computing platform?

Cloud computing centralizes your software and data on an Internet platform rather than on your desktop, laptop or on a server. Since the users will be sharing storage space, bandwidth, memory, software and processing power, you can amalgamate these functionalities and have one good system rather than furnishing all your staff members with powerful PCs or laptops replete with software and security packages. This holds many advantages for the small business owner:

  • Software tools are accessed online and don’t have to be installed on each computer. This means a reduction in software costs and IT department calls to install or maintain software on each and every device. You can even rent software rather than buying expensive packages upfront.
  • Massive savings on IT costs. Cloud hosting companies automatically load updates and patches and maintain your software and data. Your IT costs are reduced and the hosting company provides all your support, negating the need for an on-site IT department or specialist.
  • You save on hardware costs as expensive servers and data storage devices become a thing of the past.
  • Increased security: Anti-virus software, firewalls and spam protection is available on cloud at a fraction of the cost that a small business would have to pay independently for the same level of protection.
  • No unforeseen expenses: A service contract with your cloud provider covers all the IT maintenance and troubleshooting you need in a month. This makes for predictable monthly expenses as you pay a fixed monthly fee.
  • Broader telecommuting possibilities: Being able to access your information and software enables employees to work from home or on their own personal devices. This means no late nights at the office which improves employee satisfaction and increases off-site work options.
  • Great opportunity for new businesses: New businesses have a lower initial outlay and faster deployment. Since cloud is location and device independent, you don’t even have to have your office up and running to start making money.

Not everything about the cloud is silver lining. Unscheduled downtime will prevent you from accessing your data or using software that may be integral to the functioning of your business. Instead of having other computers which can be utilized to keep business ticking over, you are completely dependent on the availability of your cloud provider.

You must have sufficient security protocols in place to ensure the safety of your data. Establish policies on security for employees who work off site or use their own devices to access data and software. If security policies are in place, your data should be safe.

 

IT Security and Training reduce Cyber Attacks

Increase in cyber attacks cost firms nearly $50K per year 

Cyber attacks for reasons political, financial or fun have spread exponentially over the last year. Increased spending on security and training is doing much to stem the flow of information into the wrong hands. A Symantec survey of 1, 425 IT managers across 32 countries revealed that the $35 billion currently spent on IT consulting security services is expected to rise to over $49 billion in the next three years, with many companies opting for security through cloud computing packages. With data breaches effecting even the biggest corporations (the recent hacking of Zappo comes to mind), everyone is taking security more seriously. The survey found that cyber attacks in 2011 cost companies an average of $470,000 in lost revenue, downtime and loss of brand confidence.

Cyber attacks include spam, viruses, fraud, data theft, vandalism and denial of service. A poll by Juniper Network had 77% of respondents saying cyber attacks are more frequent and severe than they have been in the past, while 90% of respondents claimed to have suffered a data breach in the last year.

The rapid increase of attacks comes as employees bring their own devices into the workplace. 29% of breaches in security occurred on tablets and Smartphones and 34% on employee laptop computers. As employees increasingly introduce personal devices into the workplace, security has to be installed and protocols established to secure sensitive data.

Companies who turn to IT consulting specialists and invest in security and training for employees suffer a far lower rate of security breaches. The survey revealed that top-tier companies who used IT consulting firms to bolster security and staff training benefitted from two and half times fewer attacks than companies who did not invest in security.

Downtime is by far the most frustrating consequence of compromised security. Here the advantage of investing in an IT consulting firm to provide security is self-evident. The companies which had not made adequate investments in security suffered 2 765 hours of downtime a year in comparison to the relatively few 588 hours that secure companies endured.

Not utilizing IT consulting specialists or investing in security and training means damage and downtime that is sure to cost more than the initial security investment would have. It makes financial sense to invest in protecting customers and data from cyber attacks. As more employees bring their own devices to the workplace, it is imperative to establish security across the board and protocols aimed at securing data on all devices.

Microsoft develops Office Suite for iPad

If you can’t beat them, join them; Microsoft gets a piece of the Apple pie

Microsoft is developing a version of its Office 8 interface for Apple’s iPad. Originally slated for exclusive use on Microsoft’s own Windows 8 tablets (due for release later this year), Microsoft has bowed to Apple’s dominance of the tablet market, wishing instead to get in on Apple’s 80% share of the tablet pie.

Office Suite programs we all know and love such as Word, Power Point and Excel will be available for iPad for as little as $10 each. Although fairly ground-breaking, this won’t be the first time Microsoft has developed for Apple’s App Store which already stocks such stalwarts as MSN Onit, MSN Onpoint and the Bing App.

When Microsoft executive Stephen Elop claimed that Microsoft had no intention of bringing its Office Suite to the iPad in 2010, he could scarcely have guessed the extent to which the iPad would take a commanding lead in the market. Had Microsoft’s tablet been available for release sooner, they might have stood more of a chance against the iPad.

Perhaps it was the focus on the Courier, Microsoft’s version of a tablet that was unceremoniously dropped in early 2010, that slowed Microsoft’s tablet development. Whatever the reason, the slated 2012 release of their Windows 8 tablet is ‘too little too late’ experts say. JP Gownder of Forrester claims that; “On tablets, Windows 8 is going to be very late to the party. Product strategists often look to be “fast followers” in their product markets… For tablets, though, Windows really isn’t a fast follower.”

There are many tablets on the market to rival Microsoft’s new addition including the likes of Samsung’s Galaxy Tab and the Blackberry PlayBook. Since these tablets have been around for a while, they will be already into their third generation by the time Microsoft launches its Windows 8 tablet.

One can well understand Microsoft’s reticence to throw its towel in with the iPad platform; combining the more familiar MS Office with the dominance that iPad has of the tablet industry will make it less likely that users will buy the new Microsoft Windows 8 tablet when it makes its debut later this year.

With over $15 billion in 2011 earnings, the new iPad platform will help to grow Microsoft’s market share and test the tepid waters of the tablet market.

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RIM’s Digital Wallet Pilot Project: Who Benefits?

RIM recently announced the launch of a pilot program that will test run a digital wallet operated by the Spanish Telecommunications agency, Telefonica, on the BlackBerry.

The project, which will involve 350 Telefonica employees at the company’s headquarters in Spain, will see employees using their BlackBerrys to pay for groceries and gas, as well as in place of their regular security cards at company headquarters.

What is a Digital Wallet?

This is the idea of a digital wallet: it replaces and replicates your physical wallet—it has all of your debit and credit cards, lets you check account balances and can even act as a key or security card.

Who Benefits?

The announcement of this pilot project, which comes six months after Google announced its own digital wallet, is definitely a positive move for the BlackBerry, which Telefonica says it chose for its security. Nevertheless, the digital wallet isn’t necessarily going to be a big cash maker for RIM.

After all, this isn’t the “BlackBerry Wallet,” this is the Telefonica Wallet, and there will be applications like the AT&T Wallet and even a Google Wallet, but there won’t be a BlackBerry Wallet. (Conceivably, however, there may be an Apple Wallet, but that is a whole other story.)

Basically, the carriers are the ones standing to profit here. Nevertheless, this is smart move for RIM. “What I think the RIM people are saying to their carrier partners is ‘When you want to offer your wallet we will support you,” explains Mark Beccue, senior mobile commerce analyst for ABI Research.

The Cutting Edge

RIM is also sending an important message to current and potential BlackBerry users with this pilot project: mainly, that RIM is dedicated to cutting-edge smartphone technology.

The release of the digital wallet application for the BlackBerry, and any subsequent releases of similar applications on other smartphones, will signify yet another way in which these devices become all the more indispensable to their users; why carry a wallet, a key and a phone when you can have it all in one small mobile package?

 

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